CUSTOMER SERVICE

MacKay places a strong emphasis on delivering the highest standards in customer service and training. This level of support is primarily provided by MacKay’s Customer Service department.

The Customer Service team includes specialists who have been involved in complex projects and who are flexible in managing both transitional and operational issues as they arise. The Customer Service department has supported our equipment throughout the world and has the unique ability to train customers and provide technical support for our products.

  • On-site training and installation

  • On-site maintenance (near support offices)

  • Toll free support in North America from experienced support staff

  • Train the trainer programs to help customers become proficient in MacKay technology

  • Online video meetings for software training and visual walkthroughs.

MacKay’s Customer Service Department Can Provide:

We are proud of our products and we’re here to help.